With the reveal of Pimax’s upcoming Dream Air headset, the VR community at large had plenty of questions. We put those questions straight to the company, and also got a glimpse of early prototypes, a full list of specs, and an update on unreleased products.

Pimax is, at this point, a seasoned maker of VR headsets. But the company has faced recurring criticism regarding product polish, strategic focus, missed release dates, and announcing new products before fulfilling older promises.

The company’s latest product announcement, the compact Dream Air headset, naturally resurfaced these complaints, with many people asking how Pimax would do better this time around. So we sent many of the most commonly asked questions direct to the company. Here’s what we got back, including photos of Dream Air prototypes, a full list of specs, and an update on previously announced (but still unreleased) products.

Q: How confident is Pimax that Dream Air will be completed and ship in meaningful quantities by May 2025?

A: Internally, we’ve been developing the Crystal Super micro-OLED and Dream Air for over a year now (internally, they’re largely the same headset). We have a fully working optical engine, and think the remaining time to May is enough to get the rest done, similar to the timeframe of the Crystal Super’s development of the past year.

The Dream Air utilizes the same optical engine solution as the Crystal Super, along with its underlying technologies, but in a new form-factor design. You can read here more about how the Dream Air and the Crystal Super micro-OLED have the same technical components.

The main challenge is the supply of micro-OLED panels, and perhaps the ringless controllers. (We currently think that the first batches of the headset may ship with ringed controllers as on the Crystal/Light/Super, which we can exchange for ringless controllers later).

We’re confident of shipping around 200 to 300 headsets in May. This is also why we had to announce the headset now. (Several reasons addressed below.)

Q: Why was the headset announced so soon after Super? And why already open up pre-orders?

A: Several reasons. We announced the Dream Air now because we don’t want to announce this after the Super starts shipping, and then have users feel they would have ordered this one if they knew. We already see this remark now in our Discord, but actually—customers can still change their pre-order from the Super to the Dream Air if they wish.

Another reason is the scarcity of micro-OLED panels. Currently in the market of micro-OLED panels, demand firmly outnumbers supply, so the delivery times for when we place an order is long, several months. We open up pre-orders to get a better idea of how many headsets our users want, and also to place the order for the panels for the Dream Air to be shipped in May. This order needs to be placed before or in early January, as suppliers also take holidays during Chinese New Year.

The long wait time for micro-OLED panels isn’t unique to Pimax. We also see similar products from competitors with the same issue, and therefore they don’t offer refundable pre-orders.

That said, our pre-orders are refundable before shipping (and users also have a trade-in window once the headset arrives), and we have added a $1 reservation option.

Q: What do you say to people who think Pimax should focus on fewer products?

A: We have the strong ambition to be a multi-SKU company, as VR headsets are also quickly diversifying. Our focus is always on providing the ultimate experience, and for different use cases we’ll have the Crystal line, as well as the new Dream line.

That said, all our headsets share a lot of the same core technology, from software to hardware. All headsets are focussed firmly on PCVR. We have learned from the past (e.g. Portal, which wasn’t PCVR.)

Pimax has a 9 years history of making VR headsets, we own two R&D offices and are opening our second assembly line to support this multi-SKU strategy.

To provide multi-SKU using shared technology allows us to pour more resources into developing technology that benefits all headsets. It also prevents us from having just one huge sales peak in the year, and it spreads out orders across a whole year more evenly, which makes supply and production resources easier to manage (we own our own factory with our own staff). Peaks are generally really bad for efficiency.

Q: Any more headsets coming from Pimax?

A: We’ll update some old models, but there are no more headsets coming that are more advanced in specs than the Dream Air and Crystal Super, except for the 12K.

Q: How far along is the design of the Dream Air? Were the renders shown in the announcement just a mockup or a fully realized design? Is there a functional prototype yet?

A: The internals of the headset are fully designed, and we’re testing with a fully working optical engine, and software wise, everything is shared with the Crystal Super, including SLAM tracking of the headset and the controllers, eye-tracking, hand-tracking, and all settings in Pimax Play.

On the exterior: We are currently testing and developing this in the Crystal Super housing (micro-OLED optical engine), while we’re developing the Dream Air’s exterior housing.

Here is a look at two prototypes made during development.

Newer:

Image courtesy Pimax

Older:

Image courtesy Pimax

Update (December 31st, 2024): A prior version of this article mixed up the ‘older’ and ‘newer’ labels on the above prototype images, this has been fixed.

Q: Will Cobb [the standalone module for Dream Air] ship in 2025?

A: We have no exact ETA on Cobb yet. Cobb is an add-on for the Dream Air and we still want to add some features that we did not communicate in our Frontier announcement.

Q: What safety mechanisms are in place to ensure the auto-tightening headstrap can’t be dangerous if it malfunctions?

A: The main thing is that it’s strong enough to hold the lightweight headset, but not strong enough to hurt anyone. The internal straps are made of elastic rubber. (Also this is not new technology, the same is used in self-lacing shoes such as the Nike Auto Adapt.)

Q: Can the head straps be replaced, and how?

A: Yes, the head strap can be taken off at the stems

Q: Would we be able to see this running HorizonOS or AndroidXR in the future?

There are no plans for this. Internally it’s exactly the same headset as the micro-OLED optical engine of the Crystal Super, and so it runs with Pimax Play as a PC VR headset (also with OpenXR/OpenVR runtime and with SteamVR)

Pimax also shared a detailed list of specifications for the headset:

Pimax Dream Air Specs

Visuals
Display 2 × micro-OLED
100% DCI-P3 colors
Resolution per-eye 13MP (3,840 × 3,552)
Pixels per-degree unknown
Max refresh rate 90Hz
Optics Pancake
Field-of-view 102°H
Pass-through view Black & white
Optical adjustments Continous IPD (automatic)
Prescription lenses (optional)
IPD adjustment range 58–72mm
Input & Output
Connectors DP 1.4 (PC) to USB-C (headset)
1 × USB-C accessory port
Input Dream Air controllers (rechargable battery)
Hand-tracking
Audio In-headstrap speakers
Microphone Dual-microphone
Weight 200g
Sensing
Headset-tracking Inside-out (no external beacons)
SteamVR Tracking (external beacons) [optional]
Controller-tracking Headset-tracked (headset line-of-sight needed)
Eye-tracking Yes
Expression-tracking No
On-board cameras 4 × tracking
2 × passthrough
Depth-sensor No
Price
MSRP $1,900

Pimax Product Shipping Update

Q: Can you provide the latest estimated shipping time for all unreleased Pimax products?

A: The Crystal Super is ready to be demoed at CES 2025, especially the QLED 57 PPD optical engine which is shipping at the end of January. The 50 PPD optical engine and micro-OLED optical engine are also nearing ready, and shipping March and April respectively.

The non-local dimming version of the Crystal Light is coming out around June 2025, pushing down that price even further down.

The 60G Airlink for the original Crystal is also being demoed at CES2025, and has its external beta test starting almost any moment now. This is shipping in April 2025.

For the 12K, we cannot give an exact ETA now. When we announced it, we had solutions for each of the key technical challenges. Unfortunately, some of those solutions did not meet our quality requirements. Some just didn’t work out well, like a dual DP 1.4 solution, as well as a panel solution we can’t share more about.


More questions for Pimax? Drop them in the comments below.

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Ben is the world's most senior professional analyst solely dedicated to the XR industry, having founded Road to VR in 2011—a year before the Oculus Kickstarter sparked a resurgence that led to the modern XR landscape. He has authored more than 3,000 articles chronicling the evolution of the XR industry over more than a decade. With that unique perspective, Ben has been consistently recognized as one of the most influential voices in XR, giving keynotes and joining panel and podcast discussions at key industry events. He is a self-described "journalist and analyst, not evangelist."
  • I've heard nothing but complaints from the dummies
    that bought-into Pimax based soley on anti-Meta/Zuck sentimental motivation:
    "Poor software …."
    "Sporadic updating …."
    "Poor hardware …."
    And on and on and on ….
    Reap what ya sow, you rockheaded morons …. lol

    #Quest3Rules
    ᯅ ❤️

    • Jaap Grolleman

      If you go into a Pimax Discord server or Reddit today, I think you'll actually hear pretty good reviews about our software now. I know this was a weak area of Pimax in the past but we've improved this a lot.

    • Dargol of Rivermouth

      I bought the Pimax Crystal Light. I had a blur problem with the lenses, but Pimax sent me new ones. The controllers didn't track well, but Pimax sent me new ones. So I've had a few issues but Pimax has helped me solve them all. The image quality is super clear and colors vivid. It's wired so there aren't any streaming artefacts – that's three points for Pimax over Quest 3. So if you want the best image quality in VR and don't want to pay a month's salary for it, in my opinion Pimax Crystal Light offers the most for your money. But you should be mentally prepared to spend some time with the support chat in case of some quality issues.

    • Corporatezombi

      Meta are not exactly covering themselves in glory right now with reports of updates bricking headsets! Also my experience with Meta support was not great. It took 18 days and multiple emails to even get to the point where I could return a faulty brand new controller (Trigger issue) to Meta to recieve a refurbished replacement!

      • Not untrue.

        But in comparison to the shitshow that is Pimax, it's apples & oranges.

        []^ )

  • g-man

    These answers are encouraging

  • Stephen Bard

    Surprised that the specs for this premium-priced headset now show that the pass-through view is black & white.

  • Michael Speth

    "What safety mechanisms are in place to ensure the auto-tightening headstrap can’t be dangerous if it malfunctions?"

    Pimax's answer: "None"

    That should put a lot of confidence in PiMax right there lol

    • Jon

      ?
      They said it's already tried and tested tech. It's elastic so unless you have the strength of a 1 yr old, I don't think this will be a alien face hugger of your nightmares.
      Mix reality is so-so atm so I am not concerned about the pass through. That may change as things progress. The Oled with almost 4k per eye should be a game changer. Even ps2vr looks better than m3 with oled display. Yes we want pancake lenses. Ps2vr was so narrow on sweet spot. Please allow 3ed party headbands. IE bobovr. It just works great on m3 and keeps pressure off face while keeping headset from moving too much. Extra battery is nice for long sessions. For now m3 is my preferred headset and this is only one that I feel may challenge it.

      • Michael Speth

        Did you read what they said? They said the tech "the same is used in self-lacing shoes such as the Nike Auto Adapt."

        The question was specifically what are the safety mechanisms and they didn't provide any.

        • Jon

          "but not strong enough to hurt anyone. The internal straps are made of elastic rubber."
          Sounds safe. So with that addressed why are you scared of face huggers? Also they said their strap can be removed and replaced. Just get a 3ed party strap like I have done with every single headset I have purchased. https://media4.giphy.com/media/13UZxmMyyFr584/giphy-downsized-small.mp4

          • Michael Speth

            They didn't answer the question asked.

          • Jon

            Tell meTell me how do you make something safe that's already safe

          • Michael Speth

            They didn't answer the question asked.

          • Jon

            Also this headset is not really in competition with m3. Due to pricing. Only those who seek the form factor with the oled and res will buy this with its $1900 price

  • "i'm just saying, let's see in the next months if their improvement is real …."
    The ridiculousness of this statement is unfathomable.

    Pimax is a company that told people, with a straight face,
    to sell them their current hardware for the price of a cost reduction
    in a pipedream of a product — the "12K" — that was promised in 2023 ….

    If Pimax sold that to potential customers, then statements like:
    "Let's see if things change in a few months" is downright insulting.

    I know Pimax is used to dealing with individuals with zero critical faculties.
    I, however, am not one of them.
    I bid you a pleasant afternoon.

  • STL

    Meta Quest 3 wireless am PC über Wifi 6E. Behemoth läuft standalone. Warum etwas anderes?

  • Andrew Jakobs

    But the quests are very good PCVR headsets for wireless, no need for the USB wire. Any wired headset is not a good PCVR headset for me, I hardly do any sitting sim games.
    Adding DP over USB would probably have increased the price considerably, looking at the expensive dongle for the HTC Focus Vision which uses the same kind of SOC as the Q3. I don't need Meta to spend extra time on DP, I'd rather have them spend time in improving wireless with even faster tech. Or spend their time improving FOV.

  • XRC

    From Nike's adapt:-

    "High-performance DC gear motor. This generates the high pull force on the laces. We can pull the laces to a maximum tightness of 140N (or 15kg)."

  • Christian Schildwaechter

    I just realized that not only the Pimax Dream Air and Shiftall MeganeX 8K share the same resolution of 3840*3552 and other display specs, but also Sony's professional MR headset SRH-S1 announced early 2024. Specs from July stated that it uses Sony's 13.6MP ECX344A microOLED displays, which were supposed to ship in sample sizes by 2023-11 for 150,000 yen ~ USD 950 per sample.

    Sony also supplies the 11.7MP microOLED displays for AVP, which might be an earlier iteration, different binning/use or different display with their dual-layer OLED backlight for extra brightness, but very likely produced on a similar process. Shortly after AVP was announced, we learned that production would be limited by Sony only being able to produce 900K displays for 450K AVP each year, with Sony unwilling to extend their production facilities and Apple reserving all of it.

    AVP now seems to have sold well below the 450K units possible, with Apple recently telling component manufacturers to stop producing more parts. So there may be a direct connection. If Sony provides pretty much all 4K microOLED displays from limited production facilities, and recently gained back some unused AVP capacity, this could explain why all of a sudden Shiftall and Pimax announced presales for PCVR HMDs most likely using Sony microOLED displays.

    Pimax stating that “the main challenge is the supply of microOLED panels“ then also makes sense: they may have been working on prototypes for a while, but Sony couldn't offer them to actually ship production units while Apple had still reserved their factories all for themselves.